Advanced Representative Skills Training

The PSAC Advanced Representation Training for Stewards is a four-day, advanced course, with a focus on representation. You will look at various routes for engaging members in helping them to resolve workplace issues. You will deepen your knowledge of the processes and legal framework of grievance handling and what is needed from you to support the PSAC’s representation of members at all levels of the grievance process, up to arbitration/adjudication. Using case studies based on grievances that have been to arbitration, you will practice steps in the grievance process including; interviewing a member, fact-finding, meeting with management for initial problem-solving, drafting a grievance, preparing for a grievance hearing and representing a member at a grievance hearing.

Pre-requisites for the PSAC Advanced Representation Training for Stewards are: the PSAC Talking Union Basics course or National Aboriginal Peoples’ Circle course, and the PSAC Grievance Handling course, and experience representing members with management.